Terms & Conditions

Welcome to Tax Meetra. These Terms & Conditions govern your access to and use of the Tax Meetra website and the services provided through it.

By accessing our website, submitting an enquiry, sharing documents, or purchasing any service from Tax Meetra, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Our Services

Tax Meetra provides GST compliance, advisory and related professional services, which may include:

• GST Registration
• GST Return Filing
• GST Annual Return Filing
• GST Reconciliation
• GST ITC Reconciliation
• GST Audit Support
• GST Amendment
• GST Cancellation and Revocation
• GST LUT Filing
• GST Refund Services
• GST Notice Assistance
• GST Advisory and Consultation
• GST Litigation and related assistance
• Other GST-related services offered through our website

2. Customer Information

Customers are required to provide accurate, complete and genuine information and documents necessary for providing the requested service.

Tax Meetra shall not be responsible for any delay, rejection, penalty, interest, incorrect filing or other consequence resulting from incorrect, incomplete, misleading or delayed information or documents provided by the customer.

3. Scope of Services

The scope of each service will depend on the service selected or engagement agreed with the customer.

Additional work or services outside the original scope may attract additional charges, which will be communicated to the customer before such work is undertaken.

4. Government Approvals and Processing

Certain GST services depend upon government departments, authorities, GST portals and other third parties.

Tax Meetra does not guarantee the approval, processing time or outcome of any GST registration, refund, application, assessment, notice, appeal, litigation or other matter where the final decision rests with a government authority or other third party.

5. GST Litigation and Advisory

For GST notices, disputes, appeals and litigation-related matters, Tax Meetra will provide services according to the agreed scope of engagement.

No particular result or outcome is guaranteed, as the final decision may depend upon the relevant authority, appellate body or court.

6. Fees and Payments

The applicable service fee will be communicated or displayed before the service is purchased.

Unless otherwise stated:

• Applicable GST and taxes may be charged in addition to the quoted professional fee.
• Government fees, statutory fees, penalties, interest and late fees are not included unless specifically mentioned.
• Third-party expenses, where applicable, may be charged separately.
• Tax Meetra may revise its service prices from time to time.

7. Cancellation and Refunds

Cancellation and refund requests shall be governed by the Refund & Cancellation Policy published on the Tax Meetra website.

Once work on a service has commenced, the customer may not be eligible for a full refund, subject to the applicable Refund & Cancellation Policy.

Government fees, statutory charges and third-party expenses already incurred may be non-refundable.

8. Customer Responsibilities

The customer agrees to:

• Provide accurate and complete information.
• Provide all required documents within the requested timelines.
• Provide timely approvals, confirmations and clarifications.
• Review information and documents when requested.
• Pay applicable fees within the agreed timeline.
• Keep login credentials and confidential information secure.
• Inform Tax Meetra of any changes that may affect the service.

9. Confidentiality

Tax Meetra will take reasonable measures to maintain the confidentiality of information and documents provided by customers.

However, information may be disclosed where required by law, government authorities, courts, regulatory authorities or where reasonably necessary to provide the requested professional service.

10. Third-Party Services

Tax Meetra may use third-party service providers such as payment gateways, hosting providers, software platforms, CRM systems and communication services.

Tax Meetra shall not be responsible for independent failures, interruptions or actions of third-party services that are beyond our reasonable control.

11. Intellectual Property

All content available on the Tax Meetra website, including the Tax Meetra name, logo, text, graphics, designs, images, documents and other materials, is owned by or licensed to Tax Meetra unless otherwise stated.

No content may be copied, reproduced, distributed, modified or commercially used without prior written permission from Tax Meetra.

12. Prohibited Activities

Users shall not:

• Use the website for any unlawful or fraudulent purpose.
• Provide false or misleading information.
• Attempt to gain unauthorized access to our website or systems.
• Upload malicious software or harmful content.
• Misuse another person’s information.
• Interfere with the security or operation of the website.
• Use Tax Meetra’s services for illegal activities.

13. Limitation of Liability

Tax Meetra will exercise reasonable care while providing its services.

However, Tax Meetra shall not be liable for losses, penalties, interest, delays, rejections or adverse outcomes arising from incorrect or delayed information provided by the customer, government decisions, changes in applicable laws, GST portal issues, third-party failures or circumstances beyond Tax Meetra’s reasonable control.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded or limited.

14. Force Majeure

Tax Meetra shall not be responsible for delays or failure to provide services caused by circumstances beyond its reasonable control, including government portal failures, technical issues, internet outages, natural disasters, strikes, changes in law, cyber incidents or other unforeseen events.

15. Changes to Terms

Tax Meetra reserves the right to modify these Terms & Conditions from time to time.

Any updated Terms & Conditions will be published on this page with a revised “Last Updated” date.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law, any dispute arising in connection with these Terms & Conditions or the services provided by Tax Meetra shall be subject to the jurisdiction of the courts and competent authorities at Dehradun, Uttarakhand, India.